Customer Feedback for Trimble Outdoors

Knowledge Base

  1. AllSport GPS 

    1. Procedure to upload trips -- AllsportGPS --- Android version:
    2. How do I use intervals?
  2. Facebook 

    1. When I try to connect to facebook, I get an error saying that my account is already connected.
  3. GPS 

    1. Why can't I get GPS to work?
  4. MyTopo Maps: General Questions 

    1. Does the MyTopo Maps application collect a tracklog or route of the places I travel?
    2. Does this app run differently on an iPad (Wifi) vs. an iPad (3G)?
    3. What is My Trips?
    4. What is Smart Paste?
    5. What is the Trimble Trip Cloud?
  5. MyTopo Maps: How To? 

    1. Can I make the compass in the lower lefthand corner larger?
    2. Can I move a waypoint once dropped?
    3. How can I get a printed map of the trip I just planned with MyTopo Maps?
    4. How can I search for a location?
    5. How do I create a new trip?
  6. MyTopo Maps: Map 

    1. Can I blend two map types?
    2. How do I change the map type?
    3. Why is the Topo map in my area so out of date?
    4. Are MyTopo map elevations in feet or meters? What is the contour interval?
  7. MyTopo Maps: Settings 

    1. What coordinate formats are supported by Trimble Outdoors MyTopo Maps?
    2. What GPS datum formats are supported by Trimble Outdoors MyTopo Maps?
  8. Self Help 

    1. How do I cancel my subscription through Android Marketplace/Google Play?
    2. How do I cancel my subscription through iTunes?
    3. Log out and log back in?
    4. Uninstalling and re-installing the app
    5. Why is the mileage displayed so much greater from my online account than my iPhone when I initially ran the session?
  9. Trimble Outdoors Navigator: General Questions 

    1. What GPS datum formats are supported by Trimble Outdoors Navigator?
    2. What is Find Trips?
    3. What is the difference between an Active Trip and a Guide Trip?
    4. What is the Messages feature?
    5. What is the Trimble Trip Cloud?
  10. Trimble Outdoors Navigator: How To? 

    1. How to view GMUs/Hunt Units
    2. How do I mark my current GPS location?
    3. How to drop a waypoint anywhere on the map
    4. How to view private land maps
    5. How can I change the compass between Magnetic North and True North?
  11. Trimble Outdoors Navigator: Map 

    1. How do I cache (save) maps to my phone for viewing in remote areas where there is no cell/data signal?
    2. How do I switch between map types?
    3. Why do I receive error message:Unfortunately, Navigator has stopped. everytime I try to cache maps an my Android?
  12. Trimble Outdoors: Elite Membership 

    1. HOW TO CANCEL ELITE SUBSCRIPTIONS (AUTO-RENEWAL SUBSCRIPTIONS)
    2. To cancel any of your Trimble Outdoors subscriptions -> Purchased on an Android Device:
    3. How do I cancel my Trimble Outdoors subscriptions (Elite) through PayPal?
    4. How do I get a digital map bundle to my device?
    5. What features and benifits are included with my Elite membership in Trimble Outdoors apps?
  13. Trimble Outdoors: General Questions 

    1. Are all photos, videos and audio clips geo-tagged to the location at which they were taken?
    2. Can mapping images (tiles) be downloaded from the online web editor to my phone?
    3. Everytime I exit the Verizon network and/or roam my GPS stops working. Why?
    4. Will the app work in remote areas where there are no cellular or data signals?
  14. Trimble Outdoors: Off-The-Grid Maps (SD Cards) 

    1. How to install Off-The-Grid Maps (SD card) on my Android device
    2. How to install Off-The-Grid Maps (SD card) on my iPhone or iPad
    3. Do I need a cell or data connection to view the Off-The-Grid Maps (SD card)?
    4. How to register a Trimble Outdoors account to backup my Off-The-Grid Maps (SD card) purchase
    5. How to install updates for my Off-The-Grid Maps (SD card)?
  15. Trimble Outdoors: Self Help 

    1. I am having trouble capturing audio.
    2. When I connect my Android device to my Mac computer it is not recognized - Why?
  16. All articles 

    1. How do I cache (save) maps to my phone for viewing in remote areas where there is no cell/data signal?
    2. Are all photos, videos and audio clips geo-tagged to the location at which they were taken?
    3. What GPS datum formats are supported by Trimble Outdoors Navigator?
    4. How do I cancel my subscription through Android Marketplace/Google Play?
    5. I am having trouble capturing audio.
    85 articles 

Feedback and Knowledge Base