Knowledge Center & Support for Trimble Outdoors

Knowledge Base

  1. Getting Started with Trimble Outdoors 

    1. How to Mark a Waypoint
    2. How to Record a Track
    3. How to Switch Map Types
    4. How to View Private & Public Land Boundaries
    5. How to View Trip Stats (Distance, Elevation, Pace, Etc.)
  2. Downloading Offline Maps 

    1. How to Instantly Download Off-The-Grid Maps by Area
    2. How to Save Custom Offline Maps (Topos, Aerial-Satellite, Streets, Hybrid, Terrain)
    3. How to Send Off-The-Grid Maps from TrimbleOutdoors.com to My App
  3. Creating & Managing Trips 

    1. What is a Trip?
    2. How to View My Trips
    3. What is the Trimble Outdoors Trip Cloud?
    4. Active Trip vs. Guide Trip
    5. How do I end a trip?
  4. Saving Battery Power 

    1. What can I do to improve battery life?
  5. Managing Subscriptions 

    1. How to Cancel a Platinum or Elite Subscription
    2. Product Comparison: Elite Membership vs. Platinum Membership
    3. Why Can't I Access My Subscription?
  6. Using Trip Planner (Online Map Editor) 

    1. Getting Started with Trip Planner
    2. How to Upload a GPS (.GPX) File
    3. How to Import a Google Earth File
    4. How to Import National Geographic TOPO! Files
  7. Off-The-Grid Maps (Memory Cards) 

    1. How to install Off-The-Grid Maps (SD card) on my Android device
    2. How to install Off-The-Grid Maps (SD card) on my iPhone or iPad
    3. Do I need a cell or data connection to view the Off-The-Grid Maps (SD card)?
    4. How to register a Trimble Outdoors account to backup my Off-The-Grid Maps (SD card) purchase
    5. How to install updates for my Off-The-Grid Maps (SD card)?
  8. General Questions 

    1. Why should I create a Trimble Outdoors account?
    2. What GPS datum formats are supported by Trimble Outdoors Navigator?
    3. What is the Messages feature?
    4. When I connect my Android device to my Mac computer it is not recognized - Why?
  9. Using the Tablet App (MyTopo Maps) 

    1. Does the MyTopo Maps application collect a tracklog or route of the places I travel?
    2. Does this app run differently on an iPad (Wifi) vs. an iPad (3G)?
    3. What is Smart Paste?
    4. Where can I get MyTopo Maps for my tablet device?
    5. Why should I create a Trimble Outdoors account?
  10. Other Questions 

    1. Are all photos, videos and audio clips geo-tagged to the location at which they were taken?
    2. Can mapping images (tiles) be downloaded from the online web editor to my phone?
    3. Everytime I exit the Verizon network and/or roam my GPS stops working. Why?
    4. Will the app work in remote areas where there are no cellular or data signals?
    5. When I try to connect to facebook, I get an error saying that my account is already connected.
  11. All articles 

    1. Why should I create a Trimble Outdoors account?
    2. What is a Trip?
    3. Are all photos, videos and audio clips geo-tagged to the location at which they were taken?
    4. Does the MyTopo Maps application collect a tracklog or route of the places I travel?
    5. How to Cancel a Platinum or Elite Subscription
    78 articles 

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