Knowledge Center & Support for Trimble Outdoors

Knowledge Base

  1. Getting Started with Trimble Outdoors 

    1. How to Mark a Waypoint
    2. How to Record a Track
    3. How to Switch Map Types
    4. How to View Private & Public Land Boundaries
    5. How to View Trip Stats (Distance, Elevation, Pace, Etc.)
  2. Downloading Offline Maps 

    1. Intro to Offline Maps
    2. How to Download Offline Maps from App
    3. How to Send Offline Maps to Mobile App
    4. How to Save Custom Offline Maps (Topos, Aerial-Satellite, Streets, Hybrid, Terrain)
    5. How to Get Offline Maps on a Memory Card
  3. Creating & Managing Trips 

    1. What is a Trip?
    2. How to View My Trips
    3. What is the Trimble Outdoors Trip Cloud?
    4. Active Trip vs. Guide Trip
    5. How do I end a trip?
  4. Saving Battery Power 

    1. How to Improve Battery Life
  5. Managing Subscriptions 

    1. How to Cancel a Platinum or Elite Subscription
    2. Product Comparison: Elite Membership vs. Platinum Membership
    3. Why Can't I Access My Subscription?
    4. Do Elite or Platinum Subscribers Need the Pro App?
  6. Using Trip Planner (Online Map Editor) 

    1. Getting Started with Trip Planner
    2. How to Import a GPS (.GPX) File
    3. How to Import a Google Earth File
    4. How to Import National Geographic TOPO! Files
  7. Print Maps 

    1. How to Print Maps at Home
    2. How to Print Maps on MyTopo.com
  8. Off-The-Grid Maps (Memory Cards) 

    1. How to Activate an Off-The-Grid Map (Memory Card)
    2. How to Install Off-The-Grid Maps (Memory Card) on Android Devices
    3. How to Install Off-The-Grid Maps (Memory Card) on an iPhone or iPad
    4. How to Backup Your Off-The-Grid Maps Purchase
    5. Do I need a cell or data connection to view the Off-The-Grid Maps (SD card)?
  9. Using the Tablet App (MyTopo Maps) 

    1. Does the MyTopo Maps application collect a tracklog or route of the places I travel?
    2. Does this app run differently on an iPad (Wifi) vs. an iPad (3G)?
    3. Can I blend two map types?
    4. How do I change the map type?
    5. Are MyTopo map elevations in feet or meters? What is the contour interval?
  10. Other Questions 

    1. Why can't I get GPS to work?
    2. Why should I create a Trimble Outdoors account?
    3. How Do I Reset My Password?
    4. What GPS datum formats are supported by Trimble Outdoors?
    5. Can mapping images (tiles) be downloaded from the online web editor to my phone?
  11. All articles 

    1. What is a Trip?
    2. Does the MyTopo Maps application collect a tracklog or route of the places I travel?
    3. Why can't I get GPS to work?
    4. How to Cancel a Platinum or Elite Subscription
    5. How to Improve Battery Life
    79 articles 

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