Knowledge Base

← Customer Feedback for Trimble Outdoors
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  1. Facebook

    1. When I try to connect to facebook, I get an error saying that my account is already connected.

  2. Geocache Navigator: Self Help

    1. How do I link my phone to geocaching.com

  3. GPS

    1. Why can't I get GPS to work?

  4. MyTopo Maps: General Questions

    1. Does this app collect a tracklog or route of the places I travel?
    2. Does this app run differently on an iPad (Wifi) vs. an iPad (3G)?
    3. What is My Trips?
    4. What is Smart Paste?
    5. What is the Trimble Trip Cloud?

  5. MyTopo Maps: How To?

    1. Can I make the compass in the lower lefthand corner larger?
    2. Can I move a waypoint once dropped?
    3. How can I search for a location?
    4. How do I create a new trip?
    5. How do I drop waypoints onto the map?

  6. MyTopo Maps: Map

    1. Can I blend two map types?
    2. How do I change the map type?

  7. MyTopo Maps: Settings

    1. What coordinate formats are supported by Trimble Outdoors MyTopo Maps?
    2. What GPS datum formats are supported by Trimble Outdoors MyTopo Maps?

  8. Self Help

    1. Procedure to upload trips -- AllsportGPS --- Android version:
    2. How do I cancel my subscription through Android Marketplace/Google Play?
    3. How do I cancel my subscription through iTunes?
    4. How do I subscribe or cancel my subscription through AT & T?
    5. How do I subscribe or cancel my subscription through Blackberry App World?

  9. Trimble Outdoors Navigator: General Questions

    1. What GPS datum formats are supported by Trimble Outdoors Navigator?
    2. What is Find Trips?
    3. What is the difference between an Active Trip and a Guide Trip?
    4. What is the Messages feature?
    5. What is the Trimble Trip Cloud?

  10. Trimble Outdoors Navigator: How To?

    1. How can I change the compass between Magnetic North and True North?
    2. How can I find preplanned Pro Trips for Trimble Outdoors Navigator on Android?
    3. How can I navigate to a waypoint using Trimble Outdoors Navigator?
    4. How do I change the stats that are displayed during a trip?
    5. How do I end a trip?

  11. Trimble Outdoors Navigator: Map

    1. How do I cache (save) maps to my phone for viewing in remote areas where there is no cell/data signal?
    2. How do I switch between map types?

  12. Trimble Outdoors Navigator: Settings

    1. What coordinate formats are supported by Trimble Outdoors Navigator?

  13. Trimble Outdoors: General Questions

    1. Are all photos, videos and audio clips geo-tagged to the location at which they were taken?
    2. Can mapping images (tiles) be downloaded from the online web editor to my phone?
    3. Do I need a license key to activate the trial from Blackberry App World?
    4. Everytime I exit the Verizon network and/or roam my GPS stops working. Why?
    5. How do I locate my Blackberry App World license key?

  14. Trimble Outdoors: Self Help

    1. I am having trouble capturing audio.
    2. I get error MC [1107…etc.] why?
    3. I get the error "Open tunnel - max timeout" what does this mean, and what can I do about it?
    4. What is a purchase error id 30220?
    5. Why am I getting an error message: "Error Activating: Please make sure you are in coverage with data service and try again?

  15. All articles

    1. Procedure to upload trips -- AllsportGPS --- Android version:
    2. Are all photos, videos and audio clips geo-tagged to the location at which they were taken?
    3. Can I blend two map types?
    4. Can I make the compass in the lower lefthand corner larger?
    5. Can I move a waypoint once dropped?

Knowledge Base and Helpdesk

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